Help Center

We focus on what men actually need—effective, no-nonsense solutions for sexual wellness. With natural ingredients and clinically tested formulas, Oui® is all about helping you feel confident without the fluff.

Absolutely. Oui® products are designed for everyday use, created with natural, body-safe ingredients that help support your wellness without causing irritation or discomfort. Choose them daily usable products or ask us which suits your daily needs.

Your privacy matters. Oui® delivers in plain, unbranded packaging, keeping things private and low-key, from our door to yours.

Yes, Oui® ships worldwide, ensuring every man can access the quality wellness products he deserves, no matter where he is.

We accept Apple Pay, Google Pay, and all major credit and debit cards, ensuring a seamless checkout experience.

Yes, we use advanced encryption and security protocols to protect your payment information, so you can shop worry-free.

Unfortunately, once an order is submitted, we cannot change the payment method. Please double-check before completing your purchase!

Currently, we do not offer gift cards, but stay tuned for future updates as we expand our offerings!

We want you to be satisfied! If you’re not completely happy with your purchase, contact us within 30 days for a return or exchange.

To initiate a return, reach out to our customer support team with your order number and reason for the return. We’ll guide you through the process.

Our customer support team is here to help! You can reach us via email or through our website’s contact form, and we’ll respond promptly.

If you need to cancel an order, please contact us as soon as possible. If the order hasn’t shipped yet, we’ll do our best to accommodate your request.

Simply browse our products, add your favorites to your cart, and proceed to checkout. Follow the prompts for payment and shipping information.

We offer standard and expedited shipping options. Choose what works best for you at checkout.

Once your order ships, you’ll receive a confirmation email with a tracking number, so you can follow your package’s journey.

We strive for excellence! If you receive an incorrect or damaged item, please contact our customer support within 14 days for assistance.